Terms & Conditions
Effective Date:JAN 1 2025
Welcome to Grand Casio ("Company," "we," "our," or "us"). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services.
​
1. General Information
​
1.1 These Terms apply to all visitors, users, and customers of Grand Casio’s website and services.
1.2 By purchasing or using our products and services, you confirm that you have read, understood, and agree to these Terms.
2. Products and Services
​
2.1 Grand Casio specializes in the customization and sale of parts for Casio watches, particularly the Casioak series. We are not affiliated with Casio or its subsidiaries.
2.2 Customization services may affect the original durability, water resistance, or warranty of your watch. Customers acknowledge this risk when opting for customization.
2.3 All product descriptions, images, and prices are subject to change without notice. We strive for accuracy but do not guarantee that all product details are error-free.
​
3. Orders and Payments
​
3.1 Orders can be placed through our website or other designated channels.
3.2 Payment must be made in full at the time of purchase. Accepted payment methods are listed on our website.
3.3 Grand Casio reserves the right to refuse or cancel any order at our discretion, including but not limited to situations involving suspected fraud or pricing errors.
​
4. Shipping and Delivery
​
4.1 We offer worldwide shipping. Delivery times and costs vary depending on your location and selected shipping method.
4.2 Grand Casio is not responsible for delays caused by customs, natural events, or shipping carriers.
4.3 Customers are responsible for any customs duties, taxes, or additional charges required for international shipping.
5. Returns and Refunds
​
5.1 Returns are accepted for unused, non-customized products within 14 Days of delivery. Proof of purchase is required.
5.2 Customized products are non-refundable unless there is a manufacturing defect.
5.3 Refunds will be issued to the original payment method within 5-10 Business Days of approving the return.
6. Warranty
​
6.1 We offer a 6 Month warranty on all customizations, covering defects in materials and craftsmanship.
6.2 The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
6.3 Warranty claims must be submitted with proof of purchase and images of the defect.
7. Intellectual Property
​
7.1 All content on our website, including but not limited to images, text, and logos, is the property of Grand Casio and protected by copyright laws.
7.2 You may not reproduce, distribute, or use any content from our website without our prior written consent.
8. Limitation of Liability
​
8.1 Grand Casio is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
8.2 Our maximum liability shall not exceed the amount paid for the product or service in question.
9. Changes to Terms
​
9.1 We reserve the right to update these Terms at any time without prior notice. The updated Terms will be posted on our website with the effective date.
9.2 Continued use of our website and services constitutes acceptance of the revised Terms.
10. Contact Information
​
For questions or concerns regarding these Terms, please contact us:
Email: grandcasioae@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.